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Error message when you create a new message or reply to a message in Outlook 2002

While working with any email client, getting error messages during performing various tasks is very common. Even after knowing this fact, users get worried when they see any error message appearing on their computer screen. To avoid such frustration and anxiousness, it is better to know about common error message that may appear anytime while working with your email client.

This article will make you familiar with an error message that usually occurs when you create a new message reply to a message in Outlook 2002. Sometimes when you create or reply to a message an error message appears on your computer screen saying:

This form requires Word as your e-mail editor but Word is either busy or cannot be found. The form will be opened in the Outlook Editor instead.

After occurrence of this error message Outlook does not respond and leave you in a very frustrating situation. For knowing the reason behind occurrence of this error message, you will need to check out following things:

• You use only Microsoft Word as your e-mail editor.

• You upgraded Microsoft Office from an earlier version to Microsoft Office XP.

• Check if there are two instances of MS Outlook are listed in task manager.

• Check if MS Office is correctly removed at the time of upgrading to MS Office XP.

If any of the above mentioned conditions is true, you may face this error again and again.

Solution: PST File Repair

To solve this issue, follow below mentioned step:

• Take backup of Outlook PST file by copying the PST file at file system level or using the Personal Folder Backup Add in.

• Edit the registry to remove registry entries from previous version of MS Office. To remove registry entries, follow these steps:

• Click Start, click Run, type regedit, and then click OK.

• On the File menu, click Export.

• In the Export Registry File dialog box, under Save in, click the folder that you want to save the file in, and then in the File name box, type RegBackup.

• Under Export range, click All, and then click Save.

• Locate the following key:

HKEY_LOCAL_MACHINESoftwareMicrosoftOffice8.0

• On the Edit menu, click Delete, and then click Yes to confirm the deletion.

• Repeat steps 6 and 7 for the following keys:

HKEY_LOCAL_MACHINESoftwareMicrosoftOffice9.0

HKEY_CURRENT_USERSoftwareMicrosoftOffice8.0

HKEY_CURRENT_USERSoftwareMicrosoftOffice9.0

• Now you will need to repair the Office installation. For repairing Office installation, follow these steps:

• Click Start, and then click Control Panel.

• In Control Panel, click Add or Remove Programs.

• In the list of currently installed programs, select Microsoft Office XP suite with FrontPage, and then click Change.

• Note This label can vary depending on your version of Office XP

• In the Microsoft Office Setup wizard, click Repair Office, and then click Next.

• Click Detect and Repair errors in my Office installation, and then click Install.

• Follow any on-screen instructions to complete the repair operation.

Using above mentioned procedure, you cannot only solve the issue for current time but can prevent the error message from appearing again and again while creating a message or replying to message in Outlook 2002. However, this issue can be resolved using above described procedure but there are many other errors that cannot be resolved so easily, as they occur after PST file corruption. To deal with such errors you will need to use PST File Repair software. PST file repair software helps to repair PST file and recover emails and other email items from the corrupt PST file.

About the Author

Author of the article has expertise in the field of data recovery software, email recovery, email migration, hard drive recovery and password recovery. He enjoys writing innovative and technology-based articles on various topics related to pst file repair. The entire range of his articles is information-rich and useful for dealing with data recovery issues and finding suitable solution. See More…..
PST File Repair

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